Jan 06, 2009 gotomypc.com should be blocked since it bypasses your firewall rules. One could using gotomypc.com, somehow take over a user's PC/laptop at work or inject a virus, etc. Either block via FW, or perimeter router 'poll.gotomypc.com'. Also a device like Packeteer and NBAR will categorize traffic as gotomypc. GoToMyPC Personal Plan starts at $420.00 for 1 computer per year: Performance: Provides near-real-time response at most locations: Slower than RemotePC # Online meetings and video conferences: RemotePC ™ Meeting provides powerful video conferencing tools to host and attend meetings from anywhere video sharing: No option for online meetings. GoToMyPC gives you the freedom to go anywhere you choose and connect right to your Mac or PC. To use this free app, you must first have a GoToMyPC subscription. “If you want to access your computer remotely, this app is your best bet.” – LAPTOP Magazine “GoToMyPC is definitely a hit in t. Support is here for all your LogMeIn products. Download, install, test, read popular topics, user guides, and find resources that will help you use your product. GoToMyPC If you use GoToMyPC and use the same username and password on other sites, hackers may have stolen your log-in info from one of those other sites and been able to log into GoToMyPC. There's no apparent indication that GoToMyPC has been hacked directly.
LogMeIn and GoToMyPC are both housed under the LogMeIn family of products. Last year, Citrix spun off the GoTo set of products in June, and by the end of the year they merged with LogMeIn. While the products have similar capabilities, they don’t really compete with one another.
These products both offer remote file and screen sharing facilitated through remote desktop access, but the ways they go about it are a little different, which could determine your choice between LogMeIn vs. GoToMyPC.
ALSO READ: VMware vs. VirtualBox: Which is Better for Desktop Virtualization?
LogMeIn’s design creates a secure link between two computers, even when the user accesses the data over an untrusted network. The host computer that the client accesses stays connected to the LogMeIn servers over a secure connection, and the client requests access to the host computer’s data directly through the LogMeIn servers. This allows users and hosts to operate behind firewalls and does not require additional IT services to configure that firewall.
GoToMyPC’s setup involves installing a small server on the host computer that communicates with the central GoToMyPC broker when a user makes a request on the client computer through a browser window or the desktop app. Users can access remote desktops and share or sync files through the app’s web browser on any device.
Products and Sharing
LogMeIn’s product comes in three different versions that all provide sharing between individuals and teams.
- LogMeIn Pro gives access to two computers, but you can invite as many users as you need to access those two computers.
- LogMeIn Central is designed more for sharing files and updates for IT professionals.
- LogMeIn Rescue gives users access to look at and remotely navigate on another person’s screen. Each of these products supports file sharing and remote printing
GoToMyPC only has one product, but it comes in three pricing tiers: personal, pro, and corporate. The difference between these plans really comes down to the number of users and computers you’d like to sign up. They do provide temporary access so you can invite other users to your computer. This is especially useful if you want to use the product for demos and bug fixes. GoToMyPC gives you access to all of your monitors from the same window, so you don’t have to change your organizational system.
Access
The real advantage of both of these programs is that they give you access to all your files on the host computer from almost any location. This is especially useful to keep you from downloading your important and possibly sensitive projects to a physical drive, which could potentially go missing.
LogMeIn’s three products give you control over all of your devices, but the ability to share that data to other users and admins gets more advanced with each access level. The Central product provides automation for routine update tasks and monitors device status with mobile app/kiosk availability, which is especially helpful for IT departments.
GoToMyPC offers a file transfer and sync interface that lets users drag and drop files from one desktop to another, or use the program interface to sync across devices. As long as the host computer remains turned on and connected to the internet, the browser or desktop client will connect from anywhere. A quick video on the website illustrates the program’s main use case pretty well, if you can get past the cheesy bro-tastic office shenanigans.
Security
In addition to building a secure gateway between the client and host computer, LogMeIn provides two further layers of security: TLS and LogMeIn Intrusion Filters. TLS (transport layer security) provides its own two checks to ensure your data has not changed in transit: record sequence numbering and message authentication codes. Mismatching keys means your data has been tampered with, and the transfer will fail. The LogMeIn Intrusion Filter has three components: IP address, denial of service, and authentication. These three filters ensure that bad actors are not connecting through an unknown IP address, hitting your site with an excessive number of connect requests, or trying to guess passwords through a high number of random tests. Each of these acts are common hacking techniques that LogMeIn guards against.
GoToMyPC similarly guards against denial of service attacks and excessive password tries through server monitoring. In addition, firewalls are deployed between the servers and the connected host or client computers. Because users can access the GoToMyPC servers from any web browser, search history is a security concern that the company has planned for. Although the program will show up as GoToMyPC in search history and may download an optional cookie to the computer, neither of these leave behind any identifying information or specific histories that could endanger the security of the data.
Extras
Outside of the basic features, which are pretty comparable between LogMeIn vs. GoToMyPC, each has a couple of extras that you might want to keep in mind as you decide.
LogMeIn offers free LastPass accounts to help you and your team securely manage your passwords. As a user of LastPass for both personal and business accounts, I can tell you this is worth it. Technically, LogMeIn and GoTo products are both sister companies to LastPass, but the free account is only offered with LogMeIn.
GoToMyPC sweetens their deal with a custom desktop shortcut that will let you access your host computer with a single click. This is great to use for those computers you access a lot, but it can have some drawbacks, as one user found when GoToMyPC had a security breach in 2016. That security breach wasn’t handled well, as the article mentions, so you might want to take that into consideration when choosing products.
Conclusions
If you’re only concerned with file sharing and syncing your data, programs like G Suite for Business and Dropbox for Business might be a better choice. But if you’re dealing with strict corporate file sharing, IT support, and software demos, the ability to share screens and data with outside clients over an encrypted network adds a level of comfort worth paying for.
The LogMeIn vs. GoToMyPC debate is a hard one to decide. LogMeIn’s extensibility is useful for those who need to deliver managed IT services. GoToMyPC, on the other hand, may be more useful for corporate, financial, or health-related industries that give employees access to sensitive information, but don’t want to share it via public cloud or physical storage.
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Shlomi Lavi / updated: Jun 07, 2021We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.
GoToMyPC is a fantastic tool with many features, but it’s important to make sure you’re choosing the right Remote Support software for your company and its unique needs. GoToMyPC has some strong competitors and alternatives, and there’s a chance that one of them might be a better fit for your company.
2021's Top GoToMyPC Alternatives
Here are the top 4 alternatives to GoToMyPC that are worth checking out: ConnectWise Control for SMBs, UltraVNC for large size business, Zoho Assist for growing companies, and Glip Software for startups and SMBs.
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1. ConnectWise Control - Best for SMBs
ConnectWise Control is an alternative Remote Support software, ConnectWise Control installed on-premises or used cloud based, GoToMyPC can be used on-premises and on the cloud.ConnectWise Control, with a pricing score of 2 is considered less expensive to implement than GoToMyPC with a score of 6.4.
ConnectWise Control is rated 4.7 stars by ITQlick experts, both software products offer a good range of features (ConnectWise offers 15 main features).
Compare head to head: ConnectWise Control Vs GoToMyPC
2. UltraVNC - Best for Large Business
UltraVNC is an alternative Remote Support software, UltraVNC used on the cloud, GoToMyPC can be used on-premises and on the cloud.UltraVNC, with a pricing score of 5.6 is considered less expensive to implement than GoToMyPC with a score of 6.4.
UltraVNC is rated 3.2 stars by ITQlick experts, both software products offer a good range of features (UltraVNC offers 4 main features).
Compare head to head: UltraVNC Vs GoToMyPC
3. Zoho Assist - Best for Growing Companies
Zoho Assist is an alternative Remote Support software, Zoho Assist installed on-premises or used cloud based, GoToMyPC can be used on-premises and on the cloud.Zoho Assist, with a pricing score of 2 is considered less expensive to implement than GoToMyPC with a score of 6.4.
Zoho Assist is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Zoho offers 10 main features).
Compare head to head: Zoho Assist Vs GoToMyPC
4. Glip Software - Best for NO Budget or Start up Companies
Glip Software is an alternative Remote Support software, Glip Software installed on-premises or used cloud based, GoToMyPC can be used on-premises and on the cloud.Glip Software, with a pricing score of 3 is considered less expensive to implement than GoToMyPC with a score of 6.4.
Glip Software is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Glip offers 15 main features).
Compare head to head: Glip Software Vs GoToMyPC
5. Barracuda Networks
Barracuda Networks is an alternative Remote Support software, Barracuda Networks used on the cloud, GoToMyPC can be used on-premises and on the cloud.Barracuda Networks, with a pricing score of 3.4 is considered less expensive to implement than GoToMyPC with a score of 6.4.
Barracuda Networks is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Barracuda offers 4 main features).
Compare head to head: Barracuda Networks Vs GoToMyPC
6. LogMeIn Rescue
LogMeIn Rescue is an alternative Remote Support software, LogMeIn Rescue used on the cloud, GoToMyPC can be used on-premises and on the cloud.LogMeIn Rescue, with a pricing score of 6.6 is considered more expensive to implement than GoToMyPC with a score of 6.4.
LogMeIn Rescue is rated 3.8 stars by ITQlick experts, both software products offer a good range of features (LogMeIn offers 5 main features).
Compare head to head: LogMeIn Rescue Vs GoToMyPC
7. Splashtop Business for Remote Support
Splashtop Business for Remote Support is an alternative Remote Support software, Splashtop Business for Remote Support installed on-premises or used cloud based, GoToMyPC can be used on-premises and on the cloud.Splashtop Business for Remote Support, with a pricing score of 3 is considered less expensive to implement than GoToMyPC with a score of 6.4.
Splashtop Business for Remote Support is rated 4.4 stars by ITQlick experts, both software products offer a good range of features (Splashtop offers 5 main features).
Compare head to head: Splashtop Business for Remote Support Vs GoToMyPC
8. VNC Connect
VNC Connect is an alternative Remote Support software, VNC Connect installed on-premises, GoToMyPC can be used on-premises and on the cloud.VNC Connect, with a pricing score of 4 is considered less expensive to implement than GoToMyPC with a score of 6.4.
VNC Connect is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (VNC offers 3 main features).
Compare head to head: VNC Connect Vs GoToMyPC
9. ZookaWare Plus
ZookaWare Plus is an alternative Remote Support software, ZookaWare Plus cloud, GoToMyPC can be used on-premises and on the cloud.ZookaWare Plus, with a pricing score of 4.2 is considered less expensive to implement than GoToMyPC with a score of 6.4.
ZookaWare Plus is rated 3.9 stars by ITQlick experts, both software products offer a good range of features (ZookaWare offers 4 main features).
Compare head to head: ZookaWare Plus Vs GoToMyPC
10. Netop Remote Control
Netop Remote Control is an alternative Remote Support software, Netop Remote Control used on the cloud, GoToMyPC can be used on-premises and on the cloud.Netop Remote Control, with a pricing score of 7 is considered more expensive to implement than GoToMyPC with a score of 6.4.
Netop Remote Control is rated 3.5 stars by ITQlick experts, both software products offer a good range of features (Netop offers 4 main features).
Compare head to head: Netop Remote Control Vs GoToMyPC
11. Remote Utilities
Remote Utilities is an alternative Remote Support software, Remote Utilities used on the cloud, GoToMyPC can be used on-premises and on the cloud.Remote Utilities, with a pricing score of 5.8 is considered less expensive to implement than GoToMyPC with a score of 6.4.
Remote Utilities is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Remote offers 4 main features).
Compare head to head: Remote Utilities Vs GoToMyPC
12. Lepide Remote Admin
Lepide Remote Admin is an alternative Remote Support software, Lepide Remote Admin cloud, GoToMyPC can be used on-premises and on the cloud.Lepide Remote Admin, with a pricing score of 6.8 is considered more expensive to implement than GoToMyPC with a score of 6.4.
Lepide Remote Admin is rated 4 stars by ITQlick experts, both software products offer a good range of features (Lepide offers 3 main features).
Compare head to head: Lepide Remote Admin Vs GoToMyPC
13. ScreenMeet
ScreenMeet is an alternative Remote Support software, ScreenMeet installed on-premises, GoToMyPC can be used on-premises and on the cloud.ScreenMeet, with a pricing score of 6 is considered less expensive to implement than GoToMyPC with a score of 6.4.
ScreenMeet is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (ScreenMeet offers 3 main features).
Compare head to head: ScreenMeet Vs GoToMyPC
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.